GENERAL INFORMATION REQUEST - NOT A COURT RESPONSE
Ask a debt adviser before using this for disputed or old debts or existing proceedings.

[Your name and postal address]
[Date]
[Creditor name and address]

Reference: [reference shown on the correspondence]

Dear Sir or Madam,

I am seeking information about the account referenced in your correspondence. Please provide an up-to-date statement showing the balance claimed, interest and charges, the name of the original creditor and your authority to deal with this account.

Please also explain the support available for someone experiencing financial difficulty and the contact details of your support team.

This request is for information and does not constitute an admission of liability or an offer of payment.

Yours faithfully,
[Name]

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